FeedPulse
Website FeedbackEcommerce

Website Feedback Survey for Ecommerce

Collect shopper feedback on your ecommerce site's usability and design.

When to Use

Display after browsing, on cart pages, or after checkout completion.

Survey Questions (10)

1

How easy was it to find the products you wanted?

Scale
2

How would you rate the site's search functionality?

Scale
3

How helpful are the product filters?

Scale
4

What device are you using?

Multiple Choice
  • Desktop
  • Mobile phone
  • Tablet
  • Other
5

How would you rate the product images and descriptions?

Scale
6

How fast did the pages load?

Scale
7

How trustworthy does the website feel?

Scale
8

How easy was the checkout process?

Scale
9

What almost prevented you from purchasing?

Open-Ended
10

How could we improve the shopping experience on our site?

Open-Ended

Best Practices

  • Target high-exit pages and cart abandonment flows
  • Use exit-intent triggers for non-purchasers
  • Compare feedback across device types
  • Act on navigation and search issues quickly

Related Templates

Website Feedback Survey for SaaSWebsite Feedback Survey for HealthcareWebsite Feedback Survey for FintechNPS Survey for EcommerceCSAT Survey for EcommerceCES Survey for Ecommerce

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