AI-Powered Feedback Intelligence

Know what your customers need — before they churn

Collect NPS and CSAT feedback, then let AI surface the patterns that drive your roadmap. Set up in two minutes.

No credit card required. Free plan available.

Overview

3 active surveys collecting feedback · Updated 2m ago

NPS Score

+66+8 pts

CSAT

87%+3.2%

Responses

1,284+12%

Response Rate

34%+5%

NPS Trend · Last 30 days

AI Insight

Onboarding friction detected

34% of comments mention setup complexity. Top complaint across all segments.

Top complaint · 42 mentions

Recent Feedback

10

Best feedback tool we've used. Setup took 3 minutes.

9

Support team is incredibly fast. Love the dashboard.

4

Onboarding could be clearer for non-technical users.

Explore FeedPulse live

See how teams detect problems in customer feedback and turn them into product insights.

Your entire feedback operation. One screen.

Scores, trends, AI insights, and raw comments — everything your team needs to act, not just read.

NPS Trend

Track your score over time across all surveys

+66+8 pts

Response Analytics

Understand who responds and how

Promoters (9-10)
9475%
Passives (7-8)
1915%
Detractors (0-6)
1210%

AI Insights

Themes and patterns detected automatically

Onboarding complexity
4234%
Fast support response
2822%
Integration requests
1915%

Recent Comments

Real feedback from real customers

10

This is exactly what we needed. Clean, fast, and the AI summaries save us hours every week.

NPS
5

Resolved my issue on first contact. Great support team!

CSAT
3

Integration with our CRM would make this perfect.

NPS

Real-time NPS and CSAT

Watch scores move as responses come in. No waiting for weekly exports.

AI-detected themes

Patterns surface automatically. No tagging. No reading hundreds of comments.

Segment by anything

Filter by plan, country, or custom property. See who is happy and who is not.

What you can do with FeedPulse

Collect feedback. Understand patterns. Ship what matters.

Measure what matters

Launch NPS, CSAT, or CES surveys in minutes. Embed in your product, send via email, or share a link. Responses flow to your dashboard in real time.

Understand why, not just what

AI reads every comment and groups them into themes. See the top complaint, the rising positive trend, and the exact action to take — without reading a single response.

Act before it's too late

Track sentiment shifts over time. Spot problems when 5 people mention them, not 500. Route insights to the right team instantly.

Powered by AI

Stop reading hundreds of comments. Let AI find what matters.

FeedPulse analyzes every response the moment it arrives. It groups comments into themes, detects whether sentiment is rising or falling, and tells you exactly what to fix. No configuration. No prompt engineering. Just patterns your team would have missed.

Key Insight

Onboarding friction

Initial setup process is confusing and requires too many steps for new users.

34% of comments42 mentions

“Setup took me over 20 minutes. It should be way simpler.”

Recommended action

Reduce the onboarding flow to 3 steps and add a guided walkthrough.

Positive trend

Fast support response

Customers consistently praise support speed and quality.

22%28 mentions
Feature request

Third-party integrations

Recurring requests for Slack, Jira, and internal tool integrations.

15%19 mentions

From zero to insights in three steps

No engineering sprint required. No vendor call. Just start.

01

Create a survey

Choose NPS, CSAT, or CES. Write your question, set targeting rules, and publish. Takes under two minutes.

02

Collect responses

Embed a widget with one line of code, share a link, or send via email. Responses appear in your dashboard as they arrive.

03

See what to build next

AI groups feedback into themes and surfaces the top issues. You get a clear, prioritized list of what to fix and why.

Simple, transparent pricing

Start free. Upgrade when you need more. No surprises.

Free

$0/ month

For individuals and small teams getting started with feedback.

  • 1 survey (NPS, CSAT, CES + 5 more types)
  • 100 responses / month
  • 1 team member
  • Widget & link sharing
  • Slack & Telegram alerts
Start free
Most popular

Pro

$29/ month

For growing teams that need deeper insights and automation.

  • 5 surveys
  • 5,000 responses / month
  • 5 team members
  • Segments & audience targeting
  • Advanced trigger rules
  • AI Insights
  • Everything in Free
Start 14-day trial

Scale

$99/ month

For teams that want AI to find the patterns humans miss.

  • Unlimited surveys
  • 25,000 responses / month
  • Unlimited team members
  • Advanced AI Insights
  • Full API access
  • Priority support
  • Everything in Pro
Start 14-day trial

Start free — no credit card required. Upgrade anytime.

Why teams choose FeedPulse

More features, AI-powered insights, and a fraction of the price.

FeedPulse

  • NPS surveys
  • CSAT surveys
  • AI feedback insights
  • Sentiment detection
  • Product feedback analytics
  • Automations
  • Starting priceFree

Delighted

  • NPS surveys
  • CSAT surveys
  • AI feedback insights
  • Sentiment detection
  • Product feedback analytics
  • Automations
  • Starting price$224/mo

SurveyMonkey

  • NPS surveys
  • CSAT surveys
  • AI feedback insights
  • Sentiment detection
  • Product feedback analytics
  • Automations
  • Starting price$39/mo

Typeform

  • NPS surveys
  • CSAT surveys
  • AI feedback insights
  • Sentiment detection
  • Product feedback analytics
  • Automations
  • Starting price$25/mo

Frequently Asked Questions

Everything you need to know about FeedPulse.

Embed with a single script tag, or share a survey link — no coding required. Most teams are up and running in under two minutes.

Less than two minutes. Pick a type, write your question, customize, publish.

Yes. FeedPulse supports NPS, CSAT, and CES. Run multiple surveys across different products and channels.

No. Everything is managed through a no-code dashboard. REST API available for programmatic integration.

FeedPulse analyzes every response as it arrives, groups comments into themes, and detects sentiment trends.

Yes. Free plan includes up to 100 responses/month. Paid plans start at $29/month.

Your customers are already telling you what to build

Start collecting feedback today. Your first survey is live in under two minutes.

Free forever for small teams. No credit card required.