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Feature RequestHospitality

Feature Request Survey for Hospitality

Collect guest suggestions for amenities, services, and digital experiences.

When to Use

Send to loyalty program members or include in the post-stay survey flow.

Survey Questions (10)

1

What amenity or service would you most like us to add?

Open-Ended
2

What was missing during your stay?

Open-Ended
3

Which area needs the most improvement?

Multiple Choice
  • Room amenities
  • Dining options
  • Spa/wellness
  • Technology/Wi-Fi
  • Booking/app experience
4

How important is this improvement to your stay?

Scale
5

What digital feature would improve your experience?

Multiple Choice
  • Mobile check-in/out
  • Digital room key
  • In-app room service
  • Chat with concierge
  • Smart room controls
6

Would this improvement make you choose us over competitors?

Scale
7

What dining option would you like added?

Open-Ended
8

How important are sustainability initiatives to you?

Scale
9

Which hotel does these things well?

Open-Ended
10

Any other suggestions?

Open-Ended

Best Practices

  • Separate physical amenity requests from digital feature requests
  • Prioritize by feasibility and guest impact
  • Share popular requests with property management
  • Communicate when suggestions are implemented

Related Templates

Feature Request Survey for SaaSFeature Request Survey for EcommerceFeature Request Survey for FintechNPS Survey for HospitalityCSAT Survey for HospitalityProduct Feedback Survey for Hospitality

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